The Giro Crash Replacement
Programme
- Any customer with a Giro helmet up to three years old can replace it at a reduced price if it has been involved in an accident. The replacement will always be the same model as the original or the nearest current equivalent if the original is no longer available. When the same colour helmet is no longer available, the customer will be offered a choice from the current range.
This programme is designed to subsidise the cost of buying a replacement when a Giro helmet has been crashed, and is only available to customers who bought their helmet from a UK dealer.
The customer must first contact the Madison Warranty & Technical department to obtain a returns number, and then send in the following:
- The old helmet
- Information about the accident
- Proof of purchase of the old helmet
- Proof of purchase of the old helmet
- A cheque or postal order made payable to H. Young Operations Ltd for the appropriate amount (see charges below).
These should be sent by the customer directly to:
Madison Customer Care Department,
Madison Distribution Centre,
Alston Drive,
Bradwell Abbey,
Milton Keynes,
MK13 9HA.
Tel : 01908 326032
Madison will send the new helmet directly to the customer anywhere within the UK
We cannot send replacement helmets overseas.