Our Crash Replacement Programme

  • Any customer with a Bell helmet up to three years old can replace it at a reduced price if it has been involved in an accident. The replacement will always be the same model as the original or the nearest current equivalent if the original is no longer available. When the same colour helmet is no longer available, the customer will be offered a choice from the current range.

    This programme is designed to subsidise the cost of buying a replacement when a Bell helmet has been crashed, and is only available to customers who bought their helmet from a UK dealer.

    The customer must first contact the Madison Warranty & Technical department to obtain a returns number, and then send in the following:

  • The old helmet

  • Information about the accident

  • Proof of purchase of the old helmet

  • Proof of purchase of the old helmet

  • A cheque or postal order made payable to H. Young Operations Ltd for the appropriate amount (see charges below).


    • These should be sent by the customer directly to:

    Madison Customer Care Department,
    Madison Distribution Centre,
    Alston Drive,
    Bradwell Abbey,
    Milton Keynes,
    MK13 9HA.

    Tel : 01908 326032

    Madison will send the new helmet directly to the customer anywhere within the UK

    We cannot send replacement helmets overseas.

    Fee

    Model Returned

    Replacement Model
    £50

    Drop
    Tension

    Drop

    Drop

    £30

    Bellistic

    Qualifier

    Rhythm

    Bellistic

    Bellistic

    Bellistic

    £10

    Faction

    Scuffle

    Trail Rider

    Faction

    Faction

    Faction
    £45

    Sweep XC

    Sweep XC

    Sweep R

    Sweep
    Sweep
    Sweep
    £45

    Meteor II

    Meteor II
    £25

    Variant
    X-Ray

    Variant
    Variant
    £25

    Ghisallo
    Phi

    Ghisallo
    Ghisallo
    £20 Metropolis Metropolis
    £15

    Citi

    Citi
    £20

    Slant
    Delirium
    Rubicon
    Nemesis 2
    Aquila
    Image
    Paradox

    Slant
    Slant
    Slant
    Slant
    Slant
    Slant
    Slant
    £20

    Alchera
    Nemesis
    Vengance
    Ethos
    Espirit
    Privilege

    Alchera
    Alchera
    Alchera

    Alchera

    Alchera

    Alchera
    £15 Venture
    Ukon FS
    Ukon
    Avanti
    Mystique

    		 Venture
    Venture
    Venture
    Venture
    Venture
    £15

    Vela
    Bella FS
    Bella

    Vela
    Vela
    Vela
    £10

    Solar
    Arc FS
    Solar
    Monde
    Arc

    Solar
    Solar
    Solar
    Solar
    Solar


    £15

    Alibi
    Cognito FS
    Stryker
    Mischief
    Cognito

    Alibi
    Alibi
    Alibi
    Alibi
    Alibi


    £10 Trigger
    Craze FS
    Blast
    Frenzy
    Craze

    		 Trigger
    Trigger
    Trigger
    Trigger
    Trigger


    £10

    Amigo

    Amigo
    £7.50

    Bellino
    Minibell

    Bellino
    Bellino



    (Greyed out text denotes models not in the current range)